Wednesday, October 15, 2008

Welcome to The View from the Table

I own and operate Leaside Manor – a heritage inn (I like to refer to us as a small hotel) just off Water Street in downtown St. John’s. For the past 13 years, I, or a member of my team, have sat and shared breakfast with our guests here at Leaside. The dining room table hosts 14 at a sitting, and increasingly, guests rely on the testimonials of others to help plan their days and evenings. The dialogue has been robust, lively and freely offered – and we feel it constitutes an invaluable form of consumer feedback.

I have often wondered how to share that information with those who might benefit from it, especially with those who may be able to effect change – where remedial action is required. This is my stab at it. From their lips to my fingertips – that is what I tell my guests! Can I do it without bias – I can try; but you know how difficult it is to be unbiased about something you love – and that is how I feel about this city and this province.

So let’s give it a go! I have a few bottled up observations – they are not mine – they are much more important than my observations! We’ll get through them all! Feel free to post your comments in turn.

No comments: